Privacy Policy

Veteran Fire Systems (“we,” “us,” “our,” or “the Company”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website and related services. It also describes certain privacy rights and choices you may have under applicable law.

1. Interpretation & Definitions

Capitalized terms have defined meanings. These definitions apply regardless of singular or plural form.

Key Definitions:

Account: A unique user profile used to access a third-party customer portal or other related service.
Affiliate: An entity controlled by, controlling, or under common control with the Company.
Company: Veteran Fire Systems, 3100 Airport Way S #8-120, Seattle, WA 98134.
Cookies: Small files stored on your device that help collect usage data and support website functionality.
Device: Any internet-connected device, including a mobile phone, tablet, laptop, or desktop computer.
Personal Data: Information that relates to an identified or identifiable individual or business contact.
Service: The Veteran Fire Systems website, customer communications, and services offered through or in connection with the website.
Service Providers: Third-party entities that assist with website hosting, communications, customer portal access, merchandise sales, analytics, or related business functions.
Usage Data: Data automatically collected when you use the Service, such as IP address, browser type, device details, and pages visited.
You / User: The individual or business representative accessing or using our Service.

2. Information We Collect

A. Personal Data

We may collect information that you voluntarily provide to us, including:

Name
Email address
Phone number
Business name
Service, billing, or mailing address
Fire-extinguisher service or inspection inquiry details
Information submitted through contact forms, service requests, scheduling inquiries, or other communications

B. Usage Data

Usage Data may be collected automatically when you access the website. This information may include:

IP address
Browser type, version, and device information
Operating system
Pages visited, time spent on pages, and links selected
Referring website or source
Approximate location information derived from your IP address
Diagnostic and website-performance data

C. From Third-Party Platforms

Our website may link to or connect with third-party platforms, including the Veteran Fire Systems Customer Portal, merchandise store, Instagram, and LinkedIn. These third parties may collect information according to their own privacy policies and terms.

3. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to operate and improve our website, understand site usage, and support website functionality.

Types of Cookies May Include:

Essential Cookies: Enable core website functions and security features.
Preference Cookies: Remember certain settings or choices, where applicable.
Analytics Cookies: Help us understand site traffic, visitor behavior, and website performance.
Third-Party Cookies: May be placed by third-party tools, embedded services, or linked platforms.

You may control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the availability or functionality of parts of the website.

4. How We Use Your Information

We may use Personal Data and Usage Data to:

Respond to your inquiries, service requests, and communications
Provide information about fire-extinguisher inspections, services, maintenance, recharging, sales, or related offerings
Coordinate scheduling, customer support, and business communications
Operate, maintain, protect, and improve the website and our services
Monitor website usage and troubleshoot technical issues
Maintain records and comply with legal, regulatory, and contractual obligations
Prevent fraud, misuse, unauthorized access, or other harmful activity
Send service-related communications or follow up on requests you submit

5. Sharing Your Data

We do not sell your Personal Data. We may share Personal Data only when reasonably necessary, including:

With Service Providers that assist with website hosting, communications, customer portal functions, analytics, merchandise sales, or other business operations
With business partners or contractors when necessary to provide requested services
With government agencies, regulators, courts, or legal authorities when required by law or legal process
In connection with a business transfer, merger, acquisition, financing, or sale of Company assets
With your consent or at your direction

6. Data Retention

We retain Personal Data for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, respond to requests, provide services, maintain records, resolve disputes, enforce agreements, and comply with legal obligations.

Usage Data may be retained for a longer period when necessary for security, fraud prevention, analytics, or legal compliance.

7. Your Rights

Depending on your location and applicable law, you may have the right to:

Request access to Personal Data we hold about you
Request correction of inaccurate or incomplete Personal Data
Request deletion of Personal Data, subject to applicable legal and business-record exceptions
Request information about how Personal Data is collected, used, or disclosed
Object to or restrict certain processing of Personal Data where applicable
Withdraw consent where processing is based on consent

To make a privacy-related request, please contact us using the information in Section 13 below.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect Personal Data from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, website, electronic storage system, or security method can be guaranteed to be completely secure. You use the website and provide information at your own discretion.

9. Third-Party Services

Our website may contain links to third-party websites, services, or platforms. These third parties operate independently and have their own privacy policies and terms.

Third-party services linked from our website may include:

Inspect Point Customer Portal
Merchloop merchandise store
Instagram
LinkedIn

Veteran Fire Systems is not responsible for the privacy practices, content, availability, or security of third-party websites or services. We encourage you to review the privacy policy of each third party before providing personal information.

10. Children’s Privacy

Our Service is intended for business and general informational purposes and is not directed to children under 13 years of age. We do not knowingly collect Personal Data from children under 13.

11. International Transfers

Veteran Fire Systems is based in the United States. If you access our Service from outside the United States, your information may be transferred to, stored in, and processed in the United States or in other locations where our Service Providers operate.

By using the Service, you understand and agree that your information may be processed in locations with privacy laws that may differ from those in your country or region.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will become effective when the updated Privacy Policy is posted on this page.

Your continued use of the Service after the updated Privacy Policy is posted means that you accept the changes.

13. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact:

Veteran Fire Systems
3100 Airport Way S #8-120
Seattle, WA 98134
Phone: 206.610.9231

Applicable Websites & Locations

This Privacy Policy applies to the Veteran Fire Systems website and related online services, including:

fexinspect.com

Last Updated: August 30, 2026

WA Contractor: VETERFS760P5